Frequently Asked Questions

 FAQs

  • Kitchen

    • Dust all surfaces

    • Counter tops & sink

    • Exterior cabinets

    • Kitchen surfaces, oven tops

    • Sweep & mop floors

    • Remove trash from bin & replace liner

    • Exterior refrigerator, oven & microwave

    Bathroom

    • Mirrors and fixtures

    • Counter top & faucet sink left shining

    • Shower/ bathtub watch it sparkle

    • Toilet

    • Trash from bin & replace liner

    • Sweep & mop flooring

    Living Spaces

    • Dust & wipe surfaces

    • Vacuum carpet

    • Wood floor swept dust mopped or tile

    • Stairs swept or vacuumed

    Bedrooms

    • Windowsills and ledges wiped down

    • Dust bed frame

    • Vacuum or mop floors

    • Dust & wipe surfaces

  • We are top rated for house cleaning in Orlando

  • Absolutely! We bring everything, including environmentally preferred cleaning products and a 3-stage Hepa-filtered vacuum.

  • At The Maids Orlando, we promise a 100% guarantee on our cleaning. What does this mean for you? It's simple: if you're not completely happy with our cleaning, just let us know. We really care about making things right. So, if something's not up to your standards, we'll come back and re-clean the specific areas for free. That's our promise to you. We're committed to making sure you're absolutely satisfied with our cleaning every single time. Choose The Maids for a worry-free, top-notch cleaning experience.

  • We've got you covered with lots of options

    Firstly, if you like to keep things traditional, you can pay with cash or a check. Easy, right?

    But wait, there's more! If you prefer using plastic, no problem! We accept credit cards too. This way, you can pay quickly and hassle-free.

    And guess what? We also have ACH payments. That means you can make direct payments from your checking account. It's super convenient and safe, especially if you don't want to handle cash or checks.

  • Absolutely!

    When you book a recurring service with The Maids, we do our best to send the same team every time. Here's why that's great: Firstly, having the same team means they really get to know your home and your preferences. That way, they can clean just the way you like it, every single time.

    Secondly, it's all about building trust and familiarity. When the same friendly faces show up for each cleaning, you'll feel more comfortable and assured knowing who's in your home.

    And remember, our teams are always made up of trained and trustworthy professionals, so you're in good hands. We're committed to providing you with consistent, top-quality cleaning and making your experience with The Maids as smooth and pleasant as possible.

  • Absolutely!

    At The Maids, we can definitely clean your home even when you're not there. Here's how it works: Firstly, you just need to provide us a way to get into your house, like leaving a key or a code. We'll handle everything from there.

    Secondly, our team is super trustworthy. You can count on us to take great care of your home while you're away. We're all about making sure everything is spotless and secure.

    And don't worry, once we're done cleaning, we'll make sure to lock up. We treat your home with the same respect and care as if it were our own.

    So, go ahead and enjoy your day out or focus on your work, knowing that The Maids have got your home cleaning covered! We're here to make your life easier and cleaner, whether you're at home or not.

  • Yes, you can trust your cleaning professional from The Maids! Here's why: Firstly, we're really careful about who we hire. Every one of our cleaning professionals goes through a thorough background check. This means we make sure they're totally trustworthy before they join our team.

    Secondly, our cleaners recieve lots of training

    They learn all the best ways to clean your home safely and effectively. We always want to be sure they do a great job.

    And don't forget, we're all about being reliable and respectful. Our team members are not just good at cleaning; they're also really good at taking care of your home with respect.

    So, yes, you can definitely trust your cleaning professional from The Maids. We're here to make your home sparkle and to give you peace of mind, all at the same time!

  • Yes, we are. We have a $2,000,000 liability policy on our business. In addition, since our cleaning professionals are employees and not contractors, they are covered should an injury to them occur in your home or on your Orlando property.

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Four cleaning service employees standing in front of a house, wearing blue and yellow uniforms, holding cleaning supplies, with a branded yellow vehicle in the background.

Refresh Your Home This Season - Get $15 Off

Start the season fresh with a sparkling clean home from Orlando's trusted cleaning experts. New customers save $15 on their first cleaning service.

*Valid for new customers only. Cannot be combined with other offers.